Customer success story: Memorial Healthcare System Key facts Industry: Healthcare EHR: Epic Employees: 14,700 Beds: 1,900 Challenges • Disruptions in workflow due to time-consuming manual provisioning process • Complicated auditing and reporting • Risk of exposure due to gaps in tracking and monitoring employee access Results • Implemented automated provisioning process resulting in time savings • Created efficient onboarding process for new employees with fast turnaround for transfers and terminations • Transformed periodic access review processes, leading to greater compliance and audit- readiness Enhancing efficiency, accuracy, and standardization with Imprivata Identity Governance Memorial Healthcare System, an 1,900-bed health system located in Hollywood, Florida,

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