CUSTOMER REFERENCE Customer Profile Solaire Resort & Casino is a $1.2 billion integrated luxury destination casino resort in Manila’s Entertainment City. Ranked number one in the Philippines, with 36 percent of all domestic gaming revenue, it boasts 800 premium, resort-style accommodations in two distinctive towers. Solaire has single-handedly changed the way people view resort casinos in Manila by offering exceptional comfort, elegance and luxury—underlined by unparalleled Filipino hospitality. New Challenges • Increasing competition on new resort and casino properties in the Philippines • Need for more integrated customer-related applications • Demand for real-time customer experience • Solution to integrate siloed back-end applications • Use technology as an enabler of differ

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