Case Study

The Customer Conquest: Supporting Service Leadership For Orange

The Customer Conquest: Supporting Service Leadership For Orange

Pages 10 Pages

The customer conquest Supporting service leadership for Orange “Transcom is in every way the kind of partner we want to work with, resourceful, collaborative, transparent in its dealings and absolutely aligned to our business objectives.” Celia Aragonés, Customer Management Vendor Director, Orange 15% reduced operating costWith over 271 million customers across 220 countries, there’s no question that Orange is one of the world’s biggest te

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