Case Study
Orange
Q . nomy Case Study: Orange Page 1 Case Study: Orange, July 2012 Overview Orange is a French multinational telecommunications corporation and represents the flagship brand of the France Telecom group for mobile, landline and Internet businesses, with 226 million customers as of December 2011. Since 2002, Q-nomy is providing solutions based on its Q-Flow® system to customer service centers and shops operating under the