The Centralization of Primary Care Scheduling A leading healthcare provider in Omaha, NebraskaThe Client: This large regional health network headquartered in Omaha, Nebraska, consists of several hospitals, and more than 150 employed physician practice locations in Nebraska. It has about 12,000 employees and is licensed for over 2000 beds. It is among the largest health systems in Nebraska, and serves residents of Nebraska, southwest Iowa and northern Kansas. Client Challenge: The client first engaged with RelateCare with concerns of their decentralized and siloed patient scheduling operations. Each Primary Care Clinic had their own separate scheduling team and appointment scheduling system, which led to operational inefficiencies in the organization. These inefficiencies contributed to a

Join for free to read