Post Discharge Follow-up Program Cleveland Clinic Case StudyThe Client: Located in Cleveland, Ohio, Cleveland Clinic is a non-profit, multi-specialty academic medical center that integrates clinical and hospital care with research and education. Today, with more than 1,400 beds on Cleveland Clinic main campus and 4,435 beds system-wide, Cleveland Clinic is one of the largest and most respected hospitals in the country. Over the last decade, Cleveland has consistently been ranked among the leading hospitals in the USA by U.S. News and World Report, often being named the #1 heart hospital. Client Challenge: In recent years, managing, supporting, and caring for a patient as they transition from the hospital to home has become a central focus of the shift towards a more integrated, patient-ce

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