Case Study

Tessenderlo Kerley, Inc. (TKI) set out to go paperless with order processing automation — and streamlining the entire order-to-cash (O2C) cycle.

Tessenderlo Kerley, Inc. (TKI) set out to go paperless with order processing automation — and streamlining the entire order-to-cash (O2C) cycle.

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Esker DeliveryWare www.esker.com EXPANDING THE USE OF ESKER’S PLATFORM TO FULL Y AUTOMATE THE ORDER-TO-CASH CYCLE After first automating its accounts receivable (AR) process, Tessenderlo Kerley, Inc. (TKI) then set out to go paperless with order processing automation — maximizing its SAP ® investment and streamlining the entire order-to-cash (O2C) cycle. Accounts Receivable TKI’s initial step towards full automation of the O2C cycle came after seeking a way to improve its AR process. Previously, TKI’s approach to AR and customer service involved a paper-heavy and labor-intensive invoice approval process that the company soon realized would need a more modernized replacement. Manual challenges The process TKI employed was not unlike how countless other traditional AR departments

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