Case Study

Telstra Transforms Sales Enablement with Radical Simplicity

Telstra Transforms Sales Enablement with Radical Simplicity

Telstra transformed its sales enablement with the Intrepid platform, launching the Telstra Enterprise Academy to deliver efficient, engaging, and measurable learning. The Academy consolidated training into one accessible hub, integrating the "Telstra Way" methodology and Miller Heiman programs, certifying 1,400 sales staff globally. Telstra achieved rapid onboarding with a lean team, doubling original content within six months and saving $2.8M in payroll. Features like gamification, peer reviews, and transparent reporting drove engagement and accountability. This shift fostered a global learning culture, boosting productivity and customer service.

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