Case Study

Microsoft Transforms Global Salesforce with Cohort-based Learning

Microsoft Transforms Global Salesforce with Cohort-based Learning

Microsoft revamped its global salesforce training with Intrepid, INSEAD, and Wharton to align with its mobile-first, cloud-first strategy. The "Business School" program uses cohort-based, semi-synchronous learning to train 15,000 employees efficiently, emphasizing short-form content and real-world applications. Outcomes include $50M in revenue from 177 participants, ~80% pass rates, 90% badge sharing, and a projected $1.4B business impact. Net satisfaction reached ~99%.

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