Case Study 1 Teleena MVNOs Delivering the Perfect Customer Onboarding Experience Teleena is a global IoT and MVNO enabler headquartered in the Netherlands with regional offices in the United King- dom and Dubai. Teleena has been enabling companies with IoT and mobility ambitions since 2007 with a broad portfo- lio of products and services and currently operates more than 1 million devices worldwide. Teleena’s platform is known for its innovative and comprehensive functional- ities optimized for the needs of global MVNOs and IoT businesses. Mobile data services, key revenue driver for Teleena’s MVNO customers When buying a new MVNO SIM card, customers expect to get online immediately. If the correct device APN setup is not performed automatically in real-time, the welcome experienc

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