Case Study

Tech Retailer Reaps Rewards of Going All In on [24]7.ai Chat and Agent Services

Tech Retailer Reaps Rewards of Going All In on [24]7.ai Chat and Agent Services

Pages 4 Pages

In the early 2010s, as e-commerce gained a larger and larger share of the consumer’s wallet, retailers looked for ways to interact with customers online. These digital interactions would replace the face-to-face experience of a consumer speaking with a salesperson at the moment of purchase.

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