Case Study
Online Retailer Succeeds with Offshore WFH [24]7 Agent Services
This leading online retailer has called on [24]7.ai agents to support and expand its customer services operation since 2005 and, until 2021, [24]7.ai was the online retailer’s only BPO provider. That kind of commitment is exceptional, especially for an online-only company whose fortunes are so clearly tied to its customers’ virtual shopping and services experience.