Case Study

US Department Store Chain Strengthens Relationship with [24]7.ai to Meet Unprecedented Challenges

US Department Store Chain Strengthens Relationship with [24]7.ai to Meet Unprecedented Challenges

Pages 2 Pages

[24]7.ai Expands Support to Meet Increased Digital Interactions In a year that was particularly hard on brick-and-mortar retailers, this department store chain worked closely with [24]7.ai, one of their preferred BPO vendors, to deliver exceptional customer experiences through chat agents and traditional phone support serving online shoppers.

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