Case Study

Telecom Giant Leverages Trusted BPO Partner [24]7.ai for Social Media Support

Telecom Giant Leverages Trusted BPO Partner [24]7.ai for Social Media Support

Pages 3 Pages

For one global telecommunications company, social media has become an important channel to connect with customers and provide support and service. As the demand for direct communication with customers through Facebook and Twitter grew unwieldy, this enterprise sought the assistance of [24]7.ai, a long-time trusted partner for business process outsourcing (BPO).

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