Taking a Proactive Approach to Compliance Management About The Client Our client is a Fortune 100 company that works at every stage of the energy business, from power generation, through competitive energy sales, to transmission and delivery. Through its subsidiaries, the company delivers electricity and natural gas to approximately 10 million customers. It employs over 33,000 people nationwide, and in 2019 had revenues of over $30 billion. The Challenge Driven by a commitment to deliver a superior customer experience, while keeping up with ever-evolving regulations, the company takes a proactive stance regarding compliance with the Payment Card Industry Data Security Standards (PCI-DSS). Amongst other things, these requirements include management of recorded interactions with

Join for free to read