SYKESHOME TRANSFORMED ONE HEALTHCARE PARTNER’S APPROACH TO CUSTOMER CARE Our Brand Partner A nonprofit organization with nearly 38 million members, this nationally recognized brand manages provider relationships and performs quality control oversight of the products and services made available to its members. The non-partisan brand also helps its consumer base of Americans aged 50+ navigate the complex world of healthcare through ongoing education and unparalleled customer service. The brand is so committed to its customer service efforts that they always have two separate companies handling customer service, to maintain adequate service should either experiences an outage. SYKES has been a pivotal partner since 2011, helping the brand adapt quickly to the changing healthcare lands

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