Case Study

Sweet Results - Find out how Ferrero reduced open deductions by 58% in less than one year and increased executive visibility

Sweet Results - Find out how Ferrero reduced open deductions by 58% in less than one year and increased executive visibility

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CUSTOMER SUCCESS STORY Sweet Results Find out how Ferrero reduced open deductions by 58% in less than one year and increased executive visibility CASH APPLICATION | COLLECTIONS | DEDUCTIONS Bitter Accounts Receivable Picture Ferrero is an Italian manufacturer of branded chocolate and confectionery products, and it is the third largest chocolate producer and confectionery company in the world. Headquarters: Alba, Piedmont, Italy Industry: Food Revenue: € 10.3 billion (2016) Founded: 1946 1. Time Lost in Manual Processing ? Gathering remittance and payment information ? Collecting claims and backup document ? Creating prioritized worklist for collections 2. Internal and External Collaboration ? Collaborating with customers for information on missing remittance ? Coordination with broker

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