Case Study

Switching to Automation: Hershey’s Kroger's Deductions Automatic Resolution Story

Switching to Automation: Hershey’s Kroger's Deductions Automatic Resolution Story

Pages 3 Pages

Hershey's successfully leveraged HighRadius' Deduction Cloud Solution to automate and improve their deduction management processes, achieving a 70% reduction in manual efforts for Kroger deductions and a 40% reduction in concentrated open deduction dollar value. Facing increasing deductions and a lack of visibility into resolution times, Hershey's sought a solution that could integrate with their Trade Promotion Management System. The automation enabled by HighRadius allowed Hershey's to auto-capture backup documents, predict dispute validity with AI, and streamline collaboration across departments, leading to faster resolution times and improved productivity.

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