Blackhawk Network Holdings, a $1 billion company in the prepaid, gift card, and payments industry, transformed its deductions process using HighRadius' automation solutions. Before automation, Blackhawk faced challenges with manual processes, 2000+ open deductions for over two years, and poor inter-team collaboration, which hindered efficiency. By implementing HighRadius, Blackhawk achieved 95% faster dispute resolution, a 96% reduction in open deductions, and a 60% increase in productivity. The automation streamlined workflows, improved visibility through intuitive dashboards, and facilitated collaboration, allowing the team to manage 42 business units across multiple regions more effectively.

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