AI-DRIVEN O2C TRANSFORMATION: 76% Efficiency Gain in Average Days to Resolve Deductions

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Duracell transformed its cash application, collections, and deductions processes by implementing HighRadius’ AI-driven solution. This automation improved cash posting to the same day, reduced employee resource costs by 60%, and enhanced visibility across operations. Key results include a 76% improvement in resolving deductions and streamlined collaboration with real-time insights. The system integrated with Duracell’s ERP, automating remittances, deduction coding, and customer communication, leading to more efficient collections and faster approvals.

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AI-DRIVEN O2C TRANSFORMATION: 76% Efficiency Gain in Average Days to Resolve Deductions

AI-DRIVEN O2C TRANSFORMATION: 76% Efficiency Gain in Average Days to Resolve Deductions

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