engagement profile © 2015 Marchment Hill Consulting All Rights Reserved Page 1 Support Services Review and Business Case for Change for a Portfolio Generation Business the challenge Our client managed a diverse portfolio of geographically dispersed power plants, which operated under a model where Support Services (Finance, HR, IT, Safety, Environment and Procurement) were delivered locally at the site, with head office retaining Policy and Strategy roles only. As such the business experienced significant difficulty with consistency, coordination, risk management and equitable distribution of capabilities and resources in these functions. The addition of a new power plant to the portfolio gave the management team the opportunity to develop a new model of centralised

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