engagement profile © 2015 Marchment Hill Consulting All Rights Reserved Page 1 Organisation Review for Major Networks Business the challenge The Field Services Division of a major networks business had been through a number of organisational changes since 2000, as a result of the aggregation of a number of predecessor municipal electricity Boards. The steady change to the Division’s structure resulted in unnecessarily complex work flows, unclear role definition, and largely decentralised decision making. The combination of a significant increase in the Program of Work to be delivered and a tightening of the available external resource market exacerbated these issues and negatively impacted performance. what Marchment Hill did Marchment Hill Consulting underto

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