WHO WE WORKED WITH A household-name in hotels with resorts, and vacation properties around the world. WHAT THE COMPANY NEEDED The record-to-report team spent too much effort on daily income journal (IJ) reconciliation. Processes were manual and employees didn’t have much time to resolve variances or do any analysis. This led to delays, inefficiencies, and the potential for revenue loss. HOW WE HELPED We brought in robotic process automation, powered by Genpact Cora, to transform the daily IJ reconciliation process. WHAT THE COMPANY GOT ? Improved the productivity of the daily IJ reconciliation process by 20% in less than six months ? 100% accuracy when processing reconciliations ? Ability to resolve revenue audit queries faster ? A complete audit trail of revenue numbers, plus mo

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