Case Study
Superior Customer Service Through Automation
Kofax Case Study “We’re seeing a 95% reduction in manual effort from our Customer Service Representatives. Kapow handles what our users were doing, automatically, more consistently and more accurately. ” – Darren Klaum, Director of Business Systems, PITT OHIO Overview PITT OHIO Pittsburgh, Pennsylvania Industry Transportation provider Solution Area • Process Automation • Application Integration Challenge • Expand the number of customers pa