Case Study

Superior Customer Service Through Automation

Superior Customer Service Through Automation

Pages 2 Pages

Kofax Case Study “We’re seeing a 95% reduction in manual effort from our Customer Service Representatives. Kapow handles what our users were doing, automatically, more consistently and more accurately. ” – Darren Klaum, Director of Business Systems, PITT OHIO Overview PITT OHIO Pittsburgh, Pennsylvania Industry Transportation provider Solution Area • Process Automation • Application Integration Challenge • Expand the number of customers pa

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