Case study HR Support Team Manager Suffolk County Council Suffolk County Council employees benefit from self-service initiative. “...all our employees, whether they are office or field based, and whatever shifts they work, have direct access to the HR department 24 hours a day, 365 days a year on any device; mobile phone, tablet and computer.” Sector: Local government Implementation: Enterprise HR Headquarters Betjeman House 104 Hills Road Cambridge CB2 1LQ UK T el: +44 1223 488 700 Fax: +44 1223 488 701 www.transversal.com“?? ??.” Suffolk County Council is the administrative authority for the county of Suffolk, England. It is run by 75 elected county councillors representing 63 divisions, 5,400 employees, and 740,000 citizens. Until recently, all enquiries from staff working

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