Case Study

Streamlining The Retail Store Card Application Process

Streamlining The Retail Store Card Application Process

Pages 4 Pages

enterprise.vodafone.com A leader in consumer ? nance in Australia and New Zealand that offers a range of services including promotional retail ? nance. The Business Challenge: Applying for a store credit card can be a lengthy, convoluted process: it generally involves the consumer having to complete a multi-part form and return it to the sales assistant, who then has to telephone the ? nance provider for authorisation and send off the paper

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