Case Study

Streamlining Retail

Streamlining Retail

Pages 3 Pages

Pullquote; Ubuntu Italic; 12/15pts; Perspele nisime il molor accaeprem nam ut a molor gcajacln menistio.” Accaeprem nam Delivery Executive Overview Customer: Leading European Gas Retailer Industry: Retail Location: Europe Client Challenges / Business Need: • Streamline the Fuel and Go process at gas stations • Make shopping frictionless to encourage more customers to shop in store, and to spend more • Increase customer satisfaction and loyalty Results: • Capgemini identified the main pain points for customers • The retailer now has a model shopping experience, with a plan for technical implementation based on proven technologies Streamlining Retail One of Europe’s leading gas station retailers invited Capgemini to help the company re-imagine its customer experience. Using in

Join for free to read