Case Study

Streamlining credit card onboarding

Streamlining credit card onboarding

Pages 2 Pages

USE CASE Streamlining credit card onboarding Reducing processing times to capture incremental revenue Time is money. This is certainly true for credit cards—the sooner a card is in a consumer’s hands, the sooner it can be used and start generating revenue for the institution that issued it. Unfortunately, issuing a new credit card can be slow and complicated, particularly when it comes to onboarding a new corporate card program. It can often take weeks, sometimes months, before corporate credit cards are ready to use. The typical onboarding process involves many different reps, manual data entry, and a lot of back and forth via email, phone and even in-person meetings to complete. Typically, there is little to no visibility into any of the tasks, which makes it easy to introduc

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