Rocket® CICS®Prof speeds IBM® CICS® issue resolution for this decades-old regional U.S. bank, a trusted provider of banking, investment, and mortgage services to millions of individuals, businesses, and governments via a wide branch network. Facing slow, labor-intensive CICS incident resolution, poor visibility into root causes, repeat disruptions, and inefficient processes, Rocket Software helped by deploying CICS®Prof to accelerate problem diagnosis, enhance visibility, eliminate repeats, streamline workflows, and ensure reliable mainframe operations for uninterrupted service.

Join for free to read