Case Study
Leading UK Retail Bank Transforms CICS Problem Solving
Rocket® CICS®Prof boosts efficiency for this top-ten regional European retail bank, employing over 7,000 with a strong digital presence and long-established mainframe running core IBM® CICS® financial services. Focused on modernization for better customer experience and streamlined operations, the bank struggled with rapid CICS issue resolution, minimizing disruptions, bridging knowledge gaps, and doing more with fewer resources. Rocket Software helped by deploying CICS®Prof to accelerate problem-solving, ensure platform stability, reduce downtime, empower teams despite limited expertise, and drive seamless modernization.
