State-of-the-Art Communications Help Mersen Streamline Service Delivery
State-of-the-Art Communications Help Mersen Streamline Service Delivery
2 Pagessales@focusgroup.co.uk focusgr oup.co.uk 0330 024 2003 VOICE MOBILE DATA IT VOICE | MOBILE | DATA | IT The Complete Business Solution VOICE Challenge Mersen UK employs 150 staff who operate across three sites, Portslade, Holytown and Teeside. They also have a number of field based staff who require access to the telephone system for communications and to support remote working. The existing telecoms infrastructure was effecting Mersen’s operations and a solution to operate more smoothly and efficiently was required. Cost efficiency was also key to this development. Historically, Mersen UK was using multiple Telecoms providers across the sites. Focus Group (Focus) demonstrated the benefits of using one provider which led to Mersen moving all its telecoms
