sales@focusgroup.co.uk focusgr oup.co.uk 0330 024 2003 VOICE MOBILE DATA IT VOICE | MOBILE | DATA | IT The Complete Business Solution VOICE Challenge With established practices in Brighton, Reading, Winchester, Oxford, Weybridge and Woking, Eyesite is passionate about delighting its patients and customers. So much so that over 95% say that, based on their experience, would recommend Eyesite to friends and family. However, technical and reliability issues with its existing telephony system was proving a cause for concern. What’s more, the limited functionality offered by the outdated platform meant Eyesite couldn’t manage its calls efficiently or enable its branches to work as a cohesive single entity. Inter-branch communications had to be conducted using ex

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