Case Study

Staff Turnover Cut in Half for Dane County Social Workers Using Mobile Application

Staff Turnover Cut in Half for Dane County Social Workers Using Mobile Application

Staff Turnover Cut in Half for Dane County Social Workers Using Mobile Application Faced with a 25% increase in child abuse and neglect reports and a 30% turnover rate, Dane County Department of Human Services needed to help mobile social workers deal with mountains of paperwork and access critical information while in the field. Since implementing Northwoods’ software for social services, turnover has been cut in half, and social workers can access necessary case information to make critical decisions and strengthen families. Business Need In February 2012, Dane County DHS was unexpectedly thrust into the national spotlight when reports of a local 15-year-old girl who was starved and kept in a basement for five years hit the national media. That case sparked the “Dane Wave

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