Case Study

St. Anthony’s Dramatically Improves Physician, Patient, and Service

St. Anthony’s Dramatically Improves Physician, Patient, and Service

Pages 3 Pages

C U S T O M E R S U C C E S S S T O R Y Overview St. Anthony’s Medical Center is the third-largest medical center in the St. Louis metropolitan area and has been serving the community for over 130 years. With more than 4,000 employees, St. Anthony’s provides a comprehensive range of inpatient and outpatient medical, surgical, diagnostic, emergency, and behavioral health services to more than 225,000 patients each year. Challenges A key element of St. Anthony's Medical Center's operations consists of coordinating physician orders for service, such as MRIs, x-rays, and CAT scans, within the main medical campus and at a number of off-campus “service points”. An order is faxed to the appropriate point, where, upon arrival, the patient is matched with his or her order, the test

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