Background Baptist St. Anthony’s Health System—a MedAssets member—is an award-winning healthcare organization based in Amarillo, Texas. The organization—which includes a 475-bed acute care hospital and 16 locations— prides itself on patient satisfaction and high quality care. The Challenge A few years ago, following a series of mergers, it decided to take action to streamline and improve its enterprise-wide approach to document management and production. At the time, Baptist St. Anthony’s relied on a sprawling infrastructure of copiers, printers and fax machines provided by many different manufacturers. As a result, it was difficult to arrange for service and supplies. In fact, it sometimes took weeks to get malfunctioning equipment running. It was hard to control costs, too

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