Case Study

Cape Cod Healthcare Improves Customer Service and Efficiency with Biscom

Cape Cod Healthcare Improves Customer Service and Efficiency with Biscom

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C U S T O M E R S U C C E S S S T O R Y Overview Cape Cod Healthcare (CCHC) is the leading healthcare services provider for Cape Cod, Massachusetts residents and visitors. With more than 5000 employees, CCHC offers an array of critical patient services including two acute care hospitals, homecare and hospice service, nursing and rehabilitation, assisted living, and more than 17 laboratory service locations. As the choice healthcare services provider for [thousands] of residents and guests, CCHC relies heavily on fax across its entire enterprise in order to deliver the best patient care possible. On average, CCHC sends and receives over 2200 faxes per week between its 17 laboratory locations and Falmouth Hospital. CCHC decided that their current fax solution was ineffective leadi

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