Case Study

Sporting KC - A better fan experience starts with better training for associates.

Sporting KC - A better fan experience starts with better training for associates.

Pages 3 Pages

Sporting KC Client Story sales@cd2learning.com | www.cd2learning.com | Copyright 2017 CD2TM All Rights Reserved. | Client Story - Sporting KC - 8/7/2017 A better fan experience starts with better training for associates. Sporting Kansas City is a professional soccer club based in Kansas City. This championship team traditionally plays in front of sold-out crowds, with 14,000 season-ticket holders and a wait list in the thousands. The fan experience is a priority for Sporting Kansas City and for Children’s Mercy Park where they play. Fans will tell you that the team has won numerous championships, but the Sporting KC experience is also a leader in the league. Problem Serving this crowd poses two different training challenges. The first is the training and rapid onbo

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