Voice Technologies is an award-winning, employee-owned software solution provider serving the UK market. It helps organisations to reduce the time and cost of producing correspondence by using information and mobile workflow, speech recognition and digital dictation applications. Case Study Speech recognition supports the customer focused approach at Frank Irvine Solicitors Challenge To reduce the document turnaround time to further improve customer service. Solution Adding speech recognition to the firm’s existing digital dictation system speeds up document creation. Results X Use of out-sourced transcription service is reduced by 100%. X Time spent on document creation is decreased by around 50% making turnaround time for documents to clients faster. X System results in

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