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Case Study

Sound Transit

Sound Transit

Nice
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www.nice.com CASE STUDY CUSTOMER INDUSTRY: Public Transport WEBSITE: www.soundtransit.org LOCATION: Seattle, USA BUSINESS NEED: Flexible deployment with all call types Efficient call search and retrieval Effectively handle/route calls that come into the control room NICE SOLUTIONS: NiceVision THE IMPACT: Expansion and centralized control Real-time alerting, monitoring and post- incident reconstruction Improved video quality Enhanced red

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