CASE STUDY www.mckesson.com Pick low-hanging fruit: For McDonough, providing immunizations is perhaps one of the easiest opportunities out there. Randy McDonough, B.S, PharmD, CGP , BCPS Director of Clinical Services and Co-Owner of Towncrest Pharmacy in Iowa City, IA and Solon Towncrest Pharmacy in Solon, IA 2016 NCPA Willard B. Simmons Independent Pharmacist of the Year PRIMARY INTENDED OUTCOME(s) Dwindling profits and the shift towards more clinically focused care prompted community pharmacists to identify new opportunities to expand services, practice at the top of their license, and optimize patient outcomes — all of which translated into additional revenue streams. Leveraging the right technological solutions plays a key role in enabling pharmacies to transition to

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