Buffalo Emergency Associates/Exigence Drives Recovery and Growth with McKesson Revenue Management Solutions Case Study At a Glance Organization Buffalo Emergency Associates/Exigence Williamsville, N.Y. – Serves 11 hospitals – Operates in 4 states – Supports nearly 200 physicians – Processes 300,000 patient visits annually Solution Spotlight – McKesson Revenue Management Solutions Critical Issues – Timely submission of high-volume, low-dollar-value emergency room claims – Effective physician documentation and coding – Denial management Results – Increased annual collections by 30% in the first year – Decreased two-month backlog of unmailed bills – Benefited from on-site physician training that improved documentation – Gained detailed management reports that helped the practice grow

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