Case Study increasing labor shortages and higher labor costs, Blanchard sought to streamline processes through automation. But he also wanted to balance automation with the desire to continue using nurse servers. Answers After an extensive review of various medication distribution models, Evergreen chose to automate existing processes. "We already were successful in terms of delivering unit- dose medications to the bedside," explained Blanchard. "It became a matter of streamlining pharmacy operations so that our staffing is most efficient. The ROBOT-Rx® system is the obvious solution." The ROBOT-Rx system automates medication storage, dispensing, returning, restocking, and crediting. Evergreen began by packaging medications in bar-coded, unit-dose form using McKesson equipment. "Because t

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