So, what sold Quick Heal on Kayako? Established in 1993, Quick Heal Technologies is a leading provider of internet security tools and anti-virus software, headquartered in India. Having established its product family as an industry benchmark for computer security, serving millions of users worldwide, Quick Heal Technologies today has more than 350 on its staff throughout eighteen offices world-wide. We had a chat with Sushant Dashputre, Assistant Manager of Technical Support, about Quick Heal’s experience with Kayako. Email integration. From the very start, it was email integration that allowed us to understand exactly how many inquiries we were handling. Using Kayako’s mail integration we’ve been able to consolidate the various email accounts used for internal and external support into on

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