Case Study: HealOverview Industry Healthcare Company Profile Heal is an on-demand healthcare provider based in Los Angeles, with doctors who provide care in the comfort of patients’ homes. With its On Call mobile app, patients can schedule appointments and see a primary care physician within two hours. Since conducting its first house calls in 2015, the company has expanded to cover four California markets plus Washington D.C. Business Situation Heal is a company built in the cloud, with no doctors’ offices and no physical IT infrastructure. Its care providers carry iPads with the company’s On Call application on them, as well as other third-party applications used for accessing patient records, taking notes and completing administrative tasks. Heal employees and partn

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