Case study Small Charming Hotels Educating guests and increasing conversion with TripteaseINCREASE ONLINE CONVERSION RATES Small Charming Hotels, the accommodation arm of Czech hotel operator HOTELPRO, is a group of five boutique hotels in the Czech Republic. The group are passionate about providing guests with a personalised, attentive service in their character- filled surroundings. The HOTELPRO team bring years of hotel experience to their Small Charming properties, offering character and charm in their small hotels of 150 rooms or less. The group wanted to find a way to transfer their winning hospitality online - which is where Triptease came in. “The experience of working with Triptease can be described in one word: excellent. ” Petr Vanícek Developer of Small Charmi

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