Case Study

Slater Gordon Solutions Motor: INSIGHT DELIVERS AWARD-WINNING IMPROVEMENTS IN CSAT, NPS AND CUSTOMER EFFORT

Slater Gordon Solutions Motor: INSIGHT DELIVERS AWARD-WINNING IMPROVEMENTS IN CSAT, NPS AND CUSTOMER EFFORT

Pages 4 Pages

Behind some of the biggest names in insurance sits Slater Gordon Solutions Motor (SGSM). SGSM provides full claims management solutions to insurance brokers, motor insurers, motor dealerships and body shops giving them access to a 24/7 150 strong customer service team that handles everything from first response, to dealing with hire cars and repairing vehicles.

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