Case Study

Since adopting Reliance, POLARIS has seen a significant increase in user participation of the QMS. Also, key KPIs are improving

Since adopting Reliance, POLARIS has seen a significant increase in user participation of the QMS. Also, key KPIs are improving

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© Copyright 2019 www.etq.com Case Study / Polaris POLARIS Laboratories® is the leader in testing and analyzing oils, fuels, coolants and water-based fluids for equipment reliability. POLARIS is an expert in helping customers address tough fluid analysis challenges by interpreting test results with the most accurate understanding of wear and performance concerns of their equipment. POLARIS serves more than 165,000 customers in 90 countries directly and through more than 150 private label fluid analysis programs, such as Chevron, Phillips 66, Ingersoll Rand, MTU, Cummins and Alli- son Transmission. It serves com- panies in the oil and gas, trans- portation, off-highway, mining, industrial and marine industries. The Challenge In late 2014, quality leaders at POLARIS quickly lear

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