Siemens Building Technologies Division (BT) Drives Customer Loyalty with Proactive Complaint Management
Siemens Building Technologies Division (BT) Drives Customer Loyalty with Proactive Complaint Management
3 PagesSiemens Building Technologies Division (BT) Drives Customer Loyalty with Proactive Complaint Management www.customerexpressions.com Tel: (613) 244-5111 / 1-800 465-6089 Fax: (613) 244-3303 e-mail: sales@customerexpressions.com Customer name: Siemens Switzerland Ltd, Building Technologies Division (BT) Challenge: • Building Technologies Division (BT) identi?ed complaint management as a major area of opportunity to enhance the cu
