Case Study

Auto Dealership Deploys i-Sight Complaint Handling Software To Ensure Increased Customer Loyalty: ‘It Really Is Fantastic’

Auto Dealership Deploys i-Sight Complaint Handling Software To Ensure Increased Customer Loyalty: ‘It Really Is Fantastic’

Auto Dealership Deploys i-Sight Complaint Handling Software to Ensure Increased Customer Loyalty: ‘It Really is Fantastic’ www .customerexpressions.com Tel: (613) 244-5111 / 1-800 465-6089 Fax: (613) 244-3303 e-mail: sales@customerexpressions.com expressions CUSTOMER ® Customer name: Michael’s Toyota Challenge: • Customer complaints were being handled inconsistently, without standardized procedures and follow-up to ensure re

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