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Serato, Zendesk and Thematic

Serato, Zendesk and Thematic

Thematic
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Serato is a leading audio software company with millions of users world wide. Since introducing Zendesk in 2014 they have increased their efficiency in handling support requests significantly. “Given we were using Zendesk so effectively it made sense to use their NPS product too” says Aaron Eddington, Serato’s support manager.

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